Rick was great per usual, and he always explains exactly what the problem(s) is(are) and the solution(s). You can tell that he really enjoys what he does and gives off a positive and enthusiastic energy about his craft, which only adds to the customer service experience I have each time I go there. I have a personal interest in learning in detail about what is happening with my car anytime something goes wrong and, as someone with a college degree in engineering and a several-years background in IT work as a technician, I always appreciate the way Rick offers an education about such engineering topics, in addition to the exceptional repair work that is done on my car each time I visit him. You simply don't get that kind of comprehensive and honest service when visiting an auto repair business -- at least not in my experience. See you next time!